We have had a few queries about direct download of Wattbike Expert files into WKO +.
Having clarified the situation with TrainingPeaks I can report:
In the past download capability has been built through the WKO + Device Agent but this is more difficult to do so manufacturers are now relying on the Training Peaks API as a nice workaround. In our case this means that Wattbike Expert software is the Device Agent with a download facility to TrainingPeaks.
TrainingPeaks has checked things their end and everything appears to be working. Wattbike Expert files uploaded directly to TrainingPeaks can be exported from TrainingPeaks back down to WKO+.
If WKO + customers are having problems exporting from TrainingPeaks they should go to the TrainingPeaks customer support contact page:
http://support.trainingpeaks.com/contact-us.aspx
The process to bulk export data (a Premium Subscription feature) from trainingpeaks.com is outlined here:
http://support.trainingpeaks.com/personal-edition/bulk-download.aspx
Individual workouts can also be downloaded from each day’s workout details.
TrainingPeaks are focusing their attention on developing better analysis and reporting functionality online at this time, but in addition will certainly continue to support WKO+ desktop software.
Hope this helps